Where are you located?​

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We are located in Germantown, 5 minutes from downtown Nashville, TN at 100 Taylor Street, Suite A17, Nashville, TN 37208

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What services do you offer?

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• Bridal gowns

• Reception gowns

• Red carpet events and pageant gowns

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Add-on services available:

• Custom veil

• Day of dressing (Meaning I'll be onsite the day of your wedding, getting you dressed)​

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How much are consultations?

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There is a $25 reservation fee to visit us in our Germantown location. This helps to protect us from no-call, no-shows. 

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How do I cancel my appointment?

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Email us at least 24 hours before your scheduled appointment at info@ellenellebridal.com. A no-call, no-show may result in your inability to book with us again. 

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Do you only make custom couture gowns?

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No, we have two collections available to choose from. Schedule an appointment at our new flagship store to try on the gowns in person. Also a limited selection of gowns are available at Mahogany Bridal  in Charlotte NC

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Do you make plus size dresses?

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Absolutely! As a plus size woman, it was imperative that I created dresses for all! Hence the tagline, "Where Bridal Dreams Come True for Every Body and Every Hue."

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How far in advance should I start working with you?

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I suggest that brides schedule their consultations  9-18 months in advance. Creating a dress is timely process, from the creative process of designing your gown to sourcing fabrics, it takes time. At a minimum, we must have 6 months to complete a wedding gown. 

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How much will this cost?

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Pricing for custom wedding gowns range from $6,000-$15,000+. These are dresses that are built from the ground up. 

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Our collection gowns range from $3,000-$8,000 and you do have the ability to make customizations. Our average bride spends $5,000.

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Custom formal wear starts at $4,000. 

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What's included in wedding gowns:

• Custom design

• Made to measure garment​​

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How do we begin?

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Schedule your appointment at our flagship appointment, here. 

 

For questions, you can book a free 20 minute consult.

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Not local, email us info@ellenellebridal.com

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How does the process work for custom wedding gowns?

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Step 1: Design Consultation

After scheduling your consultation, share any inspiration photos you may have. Think about your likes and dislikes on the inspiration, and feel free to include comments about the details of your dream dress. Pinterest is a great resource for creating a vision board. They have secret boards you can create and it allows you to leave comments  on each photo. Your photos can also include your venue and décor, that also helps us get an idea of the overall feel you’re going for and can be incorporated into your dress. You can also now share your inspiration through creating collaborative saved boards on Instagram. Check out this helpful video to learn how. If you are not local, please email a full-body photo of yourself.

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During your consultation we'll do a rough sketch. We'll also touch base on fabric options and finalize that option if possible. We will also collect measurements. You will be given a quote, contract and a 50% deposit will be required to retain our services. If you need additional sketches or fully rendered sketches on your silhouette before making a decision you can request that for a fee. We assess our availability on a bi-monthly basis, so please note that our availability may change for that reason. As a result quotes and contracts expire 14 days after issuance. 

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Step 2: Beyond The Design & Fabric Selection 

Time to make this thing official! A contract and deposit are required to move any further. We will work through finalizing any details, rendering any sketches after services are retained. For non local clients, professional measurements are needed. Once your order is placed, it cannot be cancelled since all orders are processed immediately after submission.  

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Step 3: Creating Your Dress

​Production begins! We offer clients an Add on service of a cotton muslin/toile prototype of your dress/garment. At which point we will conduct our first fitting. This is when minor changes can be made (i.e. lower neckline or back, lengthen the train etc.). This also helps to give you peace of mind when it comes to the direction of your dress. If any changes are made, they will be sent via email and confirmed by both parties. That way we can make sure we are always on the same page. Mock-ups can be shipped for non-local clients ($10 shipping fee) and the fitting can be done virtually. (Mock-up fee: $300)

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After the mockup production is completed. This process is very in depth and take a lot of our attention, so if we go silent, please rest assured that we are diligently working on your gown. Once your order is submitted no changes or cancellations can be made since all orders are processed immediately after submission. 

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Although our dresses are made to measure, there may be still be a need for alterations. Contouring the dress to your body can only be done with fittings and due to weight fluctuations leading up to your wedding it's best to get on an alterations specialists calendar, where they can alter the dress to your current body as close to your wedding date as possible.  We can not do this. 

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Final payment will be needed prior to final dress viewing. At this point your dress will be ready to take home! Brides can opt in for a dress pick up party, for this champagne and cupcakes are served and during the 2 hr appt, the bridal party will listen to music, cheers, and learn about how to get the bride dressed in a fun environment. (dress pick up party $500 fee)

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How does the process work for gowns from the collections?

Step 1: Consultation 

(Virtual)
Brides can schedule your virtual consultation, and identify which dress they are interested in, during the consultation we’ll discuss the details of your favorite dresses from our collection to better help you with making your decision. Professional measurements will need to be provided. 
(Virtual appointment is $25, payment applied to gown purchase only within 30 days of appointment)

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(Private In-Person Dress Shopping Experience)
Have the perfect wedding dress shopping experience, where you’ll have the opportunity to try our original designs on in person during this 1.5 hr appointment. We welcome you to our luxurious showroom in Germantown, 5 minutes from downtown Nashville. During the appointment we’ll discuss what you’re looking for in a dress and help you in deciding on the perfect gown for you! 
(Private in-person dress shopping experience $25 fee, payment applied to gown purchase only within 30 days of appointment)

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Step 2: Dress Production

We take it from here and production begins! The garment will take 6-8 months to complete, maybe longer if modifications have added to the gown. 

Step 3: Time for Pickup

Final payment will be needed prior to final pickup. A final try on appointment is an option and your dress will be ready to take home! Brides can opt in for a dress pick up party, champagne and cupcakes are served and during the 2 hr appt, The bridal party will listen to music, cheers, and learn about how to get the bride dressed in a fun environment. (Dress pick up party $300 fee) Dress can also be shipped. (shipping rates apply)

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Although our dresses are made to measure, there may be still be a need for alterations. Contouring the dress to your body can only be done with fittings and due to weight fluctuations leading up to your wedding it's best to get on an alterations specialists calendar, where they can alter the dress to your current body as close to your wedding date as possible.  We can not do this. 

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How long will this process take?

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Custom Wedding Dresses: This varies on the complexity of your dress, but on average it can take 6-12 months from the initial start date (deposit received). We strongly advise starting closer to 12-14 months from your wedding date.  This timeframe can be longer depending on the if for instance there is a lot of hand beading work or if fabrics are being flown in from overseas. Once dress is complete we will both sign off on the dress pick up date, final payment must be made before pick up.

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If you are not local to Nashville, we will sign off on the estimated delivery date of your dress.  After final payment is received, you will receive tracking number and estimated delivery date. Someone MUST be home to sign for the package.

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Collection Wedding Dresses: 6-8 months to complete, maybe longer if modifications have added to the gown. 

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Bridesmaids Dresses: 4-6 months, maybe longer for larger bridal parties.

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Non Wedding Custom Dresses: 4-6 month, maybe longer for more intricate gowns. 

 

Timeframe will always be discussed and agreed upon before contract signing. ​

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What forms of payment do you accept?

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We accept debit card, bank transfers, or check. Credit cards accepted with 3% processing fee. All orders are taxed. 

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Can I cancel my order?

 

We make all garments to order and measurement, for that reason once your order is placed, it cannot be cancelled. If a client decides to cancel an order they will forfeit their payment and any work done on the piece up until that point. 

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Are taxes included in my base price?

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Taxes and fees are additional, if applicable.

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Do you have a question not answered here?

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Shoot us an email at info@ellenellebridal.com or text us at 615-601-2831

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